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How can I get help?

We're here and ready to help. There are 4 ways to get help  - Bot, Email, Phone, Zoom.

We really care about providing high quality support, and are here to help you in any way we can. You can reach us in 4 different ways:

  1. Email: You can reach us on help@blended-teaching.com. This is monitored all day and over the weekends. We aim to respond within 2 hours during business hours. Outside of business hours, it can be as long as 12 hours.
  2. Phone: You can call us on +1 (470) 436-8757. We are available via phone between 8:30-5:30pm (EST) Monday to Friday.
  3. Blended Bot: Our AI bot is located on the platofrm in one of the lower corners of the screen. It is primarily designed to help students, but any message you send through there will come to us, and we will respond to you quickly via email.
  4. Zoom: We are always happy to jump on a zoom, and can do so within a few moments notice. Use this link (https://shorturl.at/JJr9u) to find a time convenient for you to speak with us. This is helpful if you need help setting up a course, or need help unpicking a complicated problem.

We look forward to hearing from you.